Emails werden nicht gesendet

Hallo,

unsere Bestellbestätigungen werden nicht mehr vom System automatisch an den Kunden gesendet. Davor ging es.

Es kommt jetzt immer folgende Fehlermeldung. Was können wir tun?

java.lang.NullPointerException at de.acarsoftware.core.util.Environment$EnvironmentSpec.methodMissing(Environment.groovy) at jdk.internal.reflect.GeneratedMethodAccessor5894.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaClassImpl.invokeMissingMethod(MetaClassImpl.java:953) at groovy.lang.MetaClassImpl.invokePropertyOrMissing(MetaClassImpl.java:1347) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1270) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:819) at groovy.lang.GroovyObject.invokeMethod(GroovyObject.java:39) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeOnDelegationObjects(ClosureMetaClass.java:408) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:350) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:819) at groovy.lang.GroovyObject.invokeMethod(GroovyObject.java:39) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeOnDelegationObjects(ClosureMetaClass.java:408) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:348) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:61) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:203) at de.acarsoftware.services.pms.MailingService$_getSalesHeadEmail_closure49$_closure118.doCall(MailingService.groovy:2434) at de.acarsoftware.services.pms.MailingService$_getSalesHeadEmail_closure49$_closure118.doCall(MailingService.groovy) at jdk.internal.reflect.GeneratedMethodAccessor5893.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:274) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:38) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:130) at de.acarsoftware.core.util.Environment$EnvironmentSpec.production(Environment.groovy:52) at jdk.internal.reflect.GeneratedMethodAccessor5892.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:362) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:61) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:185) at de.acarsoftware.services.pms.MailingService$_getSalesHeadEmail_closure49.doCall(MailingService.groovy:2417) at de.acarsoftware.services.pms.MailingService$_getSalesHeadEmail_closure49.doCall(MailingService.groovy) at jdk.internal.reflect.GeneratedMethodAccessor5890.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:274) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:38) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:130) at de.acarsoftware.core.util.Environment.executeForCurrentEnvironment(Environment.groovy:41) at de.acarsoftware.core.util.Environment$executeForCurrentEnvironment.call(Unknown Source) at de.acarsoftware.services.pms.MailingService.getSalesHeadEmail(MailingService.groovy:2405) at de.acarsoftware.services.pms.MailingService$getSalesHeadEmail$2.call(Unknown Source) at de.acarsoftware.core.util.wws.emailworkflow.SalesEmailWorkflowProcessor.fetchEmail(SalesEmailWorkflowProcessor.groovy:37) at de.acarsoftware.core.util.wws.emailworkflow.EmailWorkflowProcessor.process(EmailWorkflowProcessor.groovy:20) at de.acarsoftware.core.util.wws.emailworkflow.EmailWorkflowProcessor$process.call(Unknown Source) at de.acarsoftware.services.wws.EmailWorkflowService$__tt__sendEmailWorkflow_closure32$_closure53$_closure54$_closure55.doCall(EmailWorkflowService.groovy:402) at jdk.internal.reflect.GeneratedMethodAccessor5867.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:274) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at groovy.lang.Closure.call(Closure.java:412) at groovy.lang.Closure.call(Closure.java:428) at grails.gorm.transactions.GrailsTransactionTemplate$2.doInTransaction(GrailsTransactionTemplate.groovy:94) at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140) at grails.gorm.transactions.GrailsTransactionTemplate.execute(GrailsTransactionTemplate.groovy:91) at org.grails.datastore.gorm.GormStaticApi.withTransaction(GormStaticApi.groovy:1015) at org.grails.datastore.gorm.GormStaticApi.withTransaction(GormStaticApi.groovy:967) at org.grails.datastore.gorm.GormStaticApi.withNewTransaction(GormStaticApi.groovy:928) at org.grails.datastore.gorm.GormEntity$Trait$Helper.withNewTransaction(GormEntity.groovy:954) at org.grails.datastore.gorm.GormEntity$Trait$Helper$withNewTransaction$11.call(Unknown Source) at de.acarsoftware.domain.wws.EmailWorkflowQueue.withNewTransaction(EmailWorkflowQueue.groovy) at de.acarsoftware.domain.wws.EmailWorkflowQueue$withNewTransaction.call(Unknown Source) at de.acarsoftware.services.wws.EmailWorkflowService$__tt__sendEmailWorkflow_closure32$_closure53$_closure54.doCall(EmailWorkflowService.groovy:384) at jdk.internal.reflect.GeneratedMethodAccessor5866.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:274) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at groovy.lang.Closure.call(Closure.java:412) at groovy.lang.Closure.call(Closure.java:428) at org.codehaus.groovy.runtime.DefaultGroovyMethods.each(DefaultGroovyMethods.java:2359) at org.codehaus.groovy.runtime.DefaultGroovyMethods.each(DefaultGroovyMethods.java:2344) at org.codehaus.groovy.runtime.DefaultGroovyMethods.each(DefaultGroovyMethods.java:2385) at org.codehaus.groovy.runtime.dgm$202.invoke(Unknown Source) at org.codehaus.groovy.runtime.callsite.PojoMetaMethodSite$PojoMetaMethodSiteNoUnwrapNoCoerce.invoke(PojoMetaMethodSite.java:247) at org.codehaus.groovy.runtime.callsite.PojoMetaMethodSite.call(PojoMetaMethodSite.java:56) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:139) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callSafe(AbstractCallSite.java:96) at de.acarsoftware.services.wws.EmailWorkflowService$__tt__sendEmailWorkflow_closure32$_closure53.doCall(EmailWorkflowService.groovy:383) at jdk.internal.reflect.GeneratedMethodAccessor5917.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:274) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at groovy.lang.Closure.call(Closure.java:412) at groovy.lang.Closure.call(Closure.java:428) at grails.gorm.multitenancy.Tenants$_withId_closure2.doCall(Tenants.groovy:250) at grails.gorm.multitenancy.Tenants$_withId_closure2.call(Tenants.groovy) at grails.gorm.multitenancy.Tenants$CurrentTenant.withTenant(Tenants.groovy:358) at grails.gorm.multitenancy.Tenants.withId(Tenants.groovy:236) at grails.gorm.multitenancy.Tenants.withId(Tenants.groovy:169) at jdk.internal.reflect.GeneratedMethodAccessor1722.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.callsite.StaticMetaMethodSite.invoke(StaticMetaMethodSite.java:44) at org.codehaus.groovy.runtime.callsite.StaticMetaMethodSite.call(StaticMetaMethodSite.java:89) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:148) at de.acarsoftware.services.wws.EmailWorkflowService$__tt__sendEmailWorkflow_closure32.doCall(EmailWorkflowService.groovy:382) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:274) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at groovy.lang.Closure.call(Closure.java:412) at org.codehaus.groovy.runtime.DefaultGroovyMethods.callClosureForMapEntry(DefaultGroovyMethods.java:6083) at org.codehaus.groovy.runtime.DefaultGroovyMethods.each(DefaultGroovyMethods.java:2436) at org.codehaus.groovy.runtime.dgm$203.invoke(Unknown Source) at org.codehaus.groovy.runtime.callsite.PojoMetaMethodSite$PojoMetaMethodSiteNoUnwrapNoCoerce.invoke(PojoMetaMethodSite.java:247) at org.codehaus.groovy.runtime.callsite.PojoMetaMethodSite.call(PojoMetaMethodSite.java:56) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:139) at de.acarsoftware.services.wws.EmailWorkflowService.$tt__sendEmailWorkflow(EmailWorkflowService.groovy:381) at jdk.internal.reflect.GeneratedMethodAccessor5380.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at org.codehaus.groovy.reflection.CachedMethod$invoke$1.call(Unknown Source) at de.acarsoftware.bootstrap.CommonBootstrap$_setupServiceLogging_closure4$_closure13.doCall(CommonBootstrap.groovy:147) at jdk.internal.reflect.GeneratedMethodAccessor180.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at org.codehaus.groovy.runtime.metaclass.ClosureMetaMethod.invoke(ClosureMetaMethod.java:83) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:1118) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at org.codehaus.groovy.runtime.InvokerHelper.invokePogoMethod(InvokerHelper.java:1029) at org.codehaus.groovy.runtime.InvokerHelper.invokeMethod(InvokerHelper.java:1012) at org.codehaus.groovy.runtime.InvokerHelper.invokeMethodSafe(InvokerHelper.java:101) at de.acarsoftware.services.wws.EmailWorkflowService$_sendEmailWorkflow_closure10.doCall(EmailWorkflowService.groovy) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:274) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at groovy.lang.Closure.call(Closure.java:412) at groovy.lang.Closure.call(Closure.java:428) at grails.gorm.transactions.GrailsTransactionTemplate$2.doInTransaction(GrailsTransactionTemplate.groovy:94) at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140) at grails.gorm.transactions.GrailsTransactionTemplate.execute(GrailsTransactionTemplate.groovy:91) at de.acarsoftware.services.wws.EmailWorkflowService.sendEmailWorkflow(EmailWorkflowService.groovy) at de.acarsoftware.services.wws.EmailWorkflowService$sendEmailWorkflow.callCurrent(Unknown Source) at de.acarsoftware.services.wws.EmailWorkflowService.$tt__sendEmailWorkflow(EmailWorkflowService.groovy:350) at jdk.internal.reflect.GeneratedMethodAccessor5379.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at org.codehaus.groovy.reflection.CachedMethod$invoke$1.call(Unknown Source) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:47) at org.codehaus.groovy.reflection.CachedMethod$invoke$1.call(Unknown Source) at de.acarsoftware.bootstrap.CommonBootstrap$_setupServiceLogging_closure4$_closure13.doCall(CommonBootstrap.groovy:147) at jdk.internal.reflect.GeneratedMethodAccessor180.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at org.codehaus.groovy.runtime.metaclass.ClosureMetaMethod.invoke(ClosureMetaMethod.java:83) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:1118) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at org.codehaus.groovy.runtime.InvokerHelper.invokePogoMethod(InvokerHelper.java:1029) at org.codehaus.groovy.runtime.InvokerHelper.invokeMethod(InvokerHelper.java:1012) at org.codehaus.groovy.runtime.InvokerHelper.invokeMethodSafe(InvokerHelper.java:101) at de.acarsoftware.services.wws.EmailWorkflowService$_sendEmailWorkflow_closure9.doCall(EmailWorkflowService.groovy) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:107) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:274) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1035) at groovy.lang.Closure.call(Closure.java:412) at groovy.lang.Closure.call(Closure.java:428) at grails.gorm.transactions.GrailsTransactionTemplate$2.doInTransaction(GrailsTransactionTemplate.groovy:94) at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140) at grails.gorm.transactions.GrailsTransactionTemplate.execute(GrailsTransactionTemplate.groovy:91) at de.acarsoftware.services.wws.EmailWorkflowService.sendEmailWorkflow(EmailWorkflowService.groovy) at de.acarsoftware.jobs.pms.EmailWorkflowJob$_execute_lambda1.doCall(EmailWorkflowJob.groovy:21) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at java.base/java.lang.Thread.run(Thread.java:829)

Hallo Mona,
kannst du bitte im ersten Step mal prüfen, ob die Anbindung des Mail-Kontos korrekt ist? Hier hast du u.a. die Funktion der Testverbindung. E-Mail in reybex einrichten / anbinden – (reybex 2.0) – reybex Helpcenter

ist die Testverbindung erfolgreich, würde ich vorschlagen du versuchst mal einen Beleg manuell zu versenden.

hallo,

ja alles funktioniert. Manueller Versand und die Testverbindung.
Nur beim automatischen kommt dann diese Meldung…

Hallo,
betrifft es nur einzelne belege oder alle, die zum automatischen Versand anstehen?

es betrifft alle belege zum automatischen versand

Können Sie mir bitte Ihre 5 stellige tenant-Id mitteilen, damit wir es am System prüfen können?
image

1 „Gefällt mir“

hallo, hier die nummer:

16559

lg

Hallo Mona,
wir haben die Server nochmal neu gestartet, die für den automatischen Versand zuständig sind. Der Mail-Versand läuft seit dem wieder konstant.